SHORT VERSION
We collect anonymous statistics about your visit, like which of our pages you viewed.
Some 3rd parties like Facebook and Twitter may know you visited this website, if you use their services. We can’t control them but we don’t believe this knowledge poses any threat to you.
If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.
We never share your data with 3rd parties except to help us deliver our own services.
MEASURING OUR VISITORS
We measure visitors to our website using tools such as Google Analytics. These tools record what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
IF YOU CONTACT US
When you contact us we will record specific personal information about you, such as your name and email address. We may also collect and store information about your use of our website to help improve our website in the future.
Please also be aware that calls made to our office may be recorded for training and monitoring purposes.
EMAILS
We may send you email newsletters. You have the ability to opt out of any future communications at any time. We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services.
SECURITY
True Adventure take many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
COOKIES
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy below:
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies are set to expire at the end of a user’s session.
UPDATES TO THIS POLICY
We may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version.
ANY QUESTIONS?
If you have any questions about this privacy policy or your personal data, please write to us by email to info@true-adventure.co.uk or by post to True Adventure Limited, The Grange, Grange Court, Grange Road, Tongham, Surrey, GU10 1DW, UK.
Call +44-173-081-2742
support@true-adventure.co.uk
The Forge, Grange Court, Grange Road, Tongham, Surrey, GU10 1DW
True Adventure expeditions are fully protected by ATOL. ATOL financially protects all flights and air packages sold by UK tour operators, offering such protection for nearly 30 million passengers a year. ATOL is managed by the Civil Aviation Authority which is Government backed and has been providing financial protection to air travellers for nearly 30 years. True Adventure holds an ATOL license and our registration number is 9302.
All the holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk.